Answers to all your questions

Frequently Asked Questions

Over the years, we have guided many clients in their pursuit of that perfect piece of jewellery. To make the discovery process a little easier, we have listed a few of the more commonly asked questions. If you have a question that isn’t listed, please contact us via the form provided at the bottom of this page.

Yes, as long as you can describe it, we can make it. Uncut specialises in manufacturing handcrafted pieces that are as unique as you are.

We understand diamonds and the diamond grading system, and are happy to act as your guide when choosing the right stone for that special piece.

We work in all types of precious metals, such as gold, platinum, palladium and silver.

Mokume-gane is an ancient Japanese jewellery technique where different precious metals are layered to create a wood-like grain effect. It has its origins in the manufacture of Samurai swords. Mokume-gane is one of our speciality areas.

It depends on the complexity of the piece that you need. It’s always best to bear in mind that our jewellery is hand crafted … and it simply takes a little longer to make something truly special! Let’s chat about your timelines. We will do our absolute best to be done in time for that special occasion!

We do a valuation certificate for every piece that we manufacture. If you need a valuation for an existing piece of jewellery, feel free to give us a call.

Absolutely, if you have a piece of jewellery that needs repair, look no further.

We are able to clean, polish and rhodium plate jewellery. By the time that we are done … it will shine like it’s new. In fact, many of our Clients send us their jewellery, annually, for cleaning.

Having joined Sid Forman as an Apprenticed Jeweller in 1997 and qualifying as a Master Jeweller in 2000, Mark Staley has more than 25 years’ experience in all aspects of jewellery design, manufacture and repair. Mark started Uncut Jewellers in June 2014.

Ask Us Your Own Question Here: